ConverCom AG

Documentation

Carrier Service Factory 4

The carrier-grade SIP telephony platform for building, running and managing intelligent voice services – without any switch programming. Choose the feature overview you need below.

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Product Overview – All Features

All Platform Features

The complete feature set of the entire Carrier Service Factory – from the Service Creation Environment through routing, media, speech & AI to security, APIs and operations.

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New in Version 4

New Features in Carrier Service Factory 4

Only what's new in the latest version 4: the new visual flow editor, powerful integrations, AI-assisted tools and a comprehensive security and reliability package – AI-reviewed.

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At a glance

Carrier Service Factory 4 replaces the classic Intelligent Network (IN) with a modern, web-based toolset. Call flows are designed visually, connected to your data and systems, and put live in minutes. The platform is typically operated on-premises, is highly available across two sites and scales horizontally.

Also available in German: Alle Features der Plattform (DE) · Neue Features in Version 4 (DE)